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Your plan and big changes

Support coordination

A support coordinator helps you understand your NDIS plan and put it into action. They help you find providers, set up services and make the most of your funding.

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This may suit you if…

  • You're new to the NDIS
  • You're not sure how to use your plan
  • You have several providers to manage

What is support coordination?

A support coordinator helps you understand your NDIS plan and put it into action. They're your guide to the NDIS: explaining your funding, finding providers, and making sure your supports work well together.

Support coordinators help you set up service agreements, solve problems when things aren't working, and prepare for your plan review, so you get the most out of your plan.

Support coordination must be included in your NDIS plan. If it isn't, you can ask for it at your next planning meeting or plan review.

Good to know: Support coordination must be funded in your NDIS plan.

What we can help with

  • Explaining what's in your plan, in plain English
  • Finding and connecting you with providers
  • Setting up service agreements
  • Solving problems when things aren't working
  • Helping you get ready for your plan review

What to expect

  1. A friendly chatCall, message or send a referral. We’ll get back to you within 1 business day.
  2. We meet and plan togetherWe talk about your goals, your routine, what’s in your NDIS plan and who you’d like to support you.
  3. You review your service agreementIt sets out what support you’ll get, when, and how much it costs. Nothing starts until you’re happy.
  4. Your support startsWe check in regularly and adjust your support whenever your needs change.

How it’s funded

NDIS support name: Support Coordination

Usually funded from: Capacity Building supports – Support Coordination

We work with NDIA-managed, plan-managed and self-managed participants. Our prices follow the NDIS Pricing Arrangements and Price Limits.

New to the NDIS? Read our guide →

Common questions about support coordination

Is a support coordinator the same as an LAC?

No. A Local Area Coordinator (LAC) works with the NDIA to help create your plan. A support coordinator helps you use your plan once it's approved.

Can my support coordinator help with a plan review?

Yes. They can help gather reports and information to support your review.

Can I change support coordinators?

Yes. You can choose and change your providers.

How do I get started?

Call us on 0485 001 730, send us a message or make a referral. We’ll get back to you within 1 business day.

Related services

Your plan and big changesPlan managementA plan manager looks after the money side of your NDIS plan.Read more →Your plan and big changesLife changes and transitionsExtra support through big changes in your life, so nothing falls through the cracks.Read more →Everyday livingLearning life skillsThis is about building your skills so you can do more for yourself.Read more →

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