Everyday living
Help at home with personal care, cooking, cleaning and building your skills.
More about everyday livingRegistered NDIS provider
Disability support that fits your life
We help NDIS participants and their families with everyday living, getting out in the community, housing, work, therapy and managing their plan. One friendly team, in plain language, at your pace.
- NDIA, plan and self-managed
- Western Sydney and Australia-wide
- Open 7 days a week
How can we help you today?
I’m a participant or family member
Tell us what you need and we’ll call you back for a friendly chat. No pressure, no jargon.
Get started →
I’m a support coordinator or referrer
Send a referral online in a few minutes. We’ll confirm we’ve received it within 1 business day.
Make a referral →
I’d like to work with you
We’re always looking for caring, reliable support workers to join our team.
Get in touch →
Our services
Grouped by what you need, so they’re easier to find. Each group lists the NDIS supports we offer.
Getting out and connecting
Join activities, see friends, and get where you need to go.
More about community supportHousing and equipment
Support to live independently, a safe home that works for you, and the equipment to get around.
- Supported Independent Living (SIL)
- Specialist Disability Accommodation (SDA)
- Home modifications
- Equipment and assistive technology
Work and study
Support to find a job, keep it, or go back to study.
More about work and studyTherapy
Allied health professionals to help you build skills, communicate and move with confidence.
More about therapyYour plan and big changes
We handle the paperwork and help you through life changes.
More about plan supportNew to the NDIS, or not sure what you need?Our plain-English guide explains how the NDIS works, the different types of funding, and common words like SIL, SDA and plan management.
Read the guide
How it works
Arranging your support in 4 simple steps
From your first call to your first support, we’re with you at every step. Choose a step to find out more.
Step 1 of 4
Get in touch
Call, email or send us a message. We'll listen to what you need, answer your questions and explain how we can help.
- Open Monday to Sunday, 8am to 10pm
- Need an interpreter? Call TIS National on 131 450
- Support coordinators can send a referral online
Step 2 of 4
Meet and plan together
We meet at a time and place that suits you, at home or somewhere else. Bring a family member, friend or support person if you like.
- Talk about your goals and your NDIS plan
- Tell us what matters to you and how you like things done
- Ask as many questions as you need
Step 3 of 4
Review your support plan
We give you a clear, easy-to-read support plan with costs based on NDIS prices. You decide what is included before anything starts.
- Every cost explained up front
- Change anything you are not happy with
- Take your time, there is no pressure to decide
Step 4 of 4
Start your supports
Once you sign your service agreement, your supports start when and where you choose. We check in regularly to make sure everything is working for you.
- Supports start on a date that suits you
- Regular check-ins with our team
- Ask for changes whenever your needs change
Help with your NDIS plan
Plan management
You choose your providers. We pay the invoices and help you keep track of your budget.
- Invoices paid quickly and correctly
- See how much funding you have left, any time
- Help to stay on budget
Support coordination
A Support Coordinator helps you understand your plan, find the right providers and work towards your goals.
- Understand what’s in your plan
- Connect with providers that suit you
- Get ready for your plan review
About us
About Vision Care Disability
We’re a registered NDIS provider based in St Clair, in Western Sydney. We support people with disability, and their families, to live the life they choose, at home, in the community, at work and in study. Everything we do starts with listening: to your goals, your routine, your culture and the way you like things done.
Why people choose us
- Registered NDIS provider. Approved by the NDIS Quality and Safeguards Commission.
- Person-centred support. Your goals, your choices, your way of living.
- One team, many supports. From daily living and housing to work, therapy and plan management.
- All funding types welcome. NDIA-managed, plan-managed and self-managed participants.
Where we work
Based in St Clair, NSW. We support people across Penrith, St Clair, Rooty Hill, Mount Druitt, Blacktown and Greater Western Sydney.
We also support clients all around Australia, including regional areas.
Not sure if we cover your area? Call usGoogle reviews
What families say about us
Real reviews from participants and families, straight from our Google profile.
★★★★★Review on Google
“Every single support worker Vision Care Disability has sent has been incredibly experienced and professional. It’s clear they’re carefully chosen and well-trained—each one shows genuine dedication and really understands how to support our daughter in the best way possible. What really stands out is their attention to detail. They’re always fully present, never distracted by phones, and consistently focused on helping our daughter work toward her goals. It’s rare to find such a reliable and committed team, and we’re so grateful for the difference they’ve made in her life.”
★★★★★Review on Google
“The personal care support at Vision Care Disability has been wonderful. The support workers are gentle, patient, and respectful, always making sure I feel comfortable and that my privacy and dignity come first. They listen to my preferences and never make me feel rushed. Having such caring people supporting me makes a real difference every day.”
★★★★★Review on Google
“Best company my partner and I had ever been through we are honestly glad that we met this company it’s the best in the world 🦋🦋”
Reviews shared from our Google Business profile. Reviewers’ surnames are shortened for privacy.
Common questions
I’m new to the NDIS. Where do I start?
Start with our plain-English guide to the NDIS, or just give us a call on 0485 001 730. We’ll explain how it works and what your plan can be used for.
What happens after I get in touch?
We’ll call you back within 1 business day for a friendly chat. Then we meet to talk about your goals, put together a service agreement for you to review, and start your support once you’re happy. See how it works.
Can I choose my support worker?
Yes. Tell us what matters to you, such as gender, language, interests or personality, and we’ll do our best to find the right match. If it doesn’t feel right, we’ll make a change.
Can a family member or support coordinator contact you for me?
Yes. Family members, carers, support coordinators and other professionals can all make a referral or call us. We’ll always check that the participant agrees.
Which areas do you cover?
We’re based in St Clair and support people across Penrith, Rooty Hill, Mount Druitt, Blacktown and Greater Western Sydney. We also support people in other parts of Australia, including regional areas. Call us to check your area.
Do I need an NDIS plan to get support?
Most of our services are funded through the NDIS. If you don’t have a plan yet, call us and we’ll talk you through your options.
Can you support me if I’m self-managed or plan-managed?
Yes. We support NDIA-managed, plan-managed and self-managed participants.
How much do your services cost?
Our prices follow the NDIS Pricing Arrangements and Price Limits. We’ll go through costs with you before any support starts.
How do I give feedback or make a complaint?
Use our feedback page, or call or email us. You can also contact the NDIS Quality and Safeguards Commission on 1800 035 544.
Ready to talk?
Call us, send a message or make a referral. We’ll get back to you within 1 business day.