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Getting out and connecting

Travel and transport

Help getting where you need to go, whether that's an appointment, work, study or an activity. We can drive you, or help you learn to travel on your own.

A man in a wheelchair and his friend taking a selfie at the beach

This may suit you if…

  • You can't drive or use public transport on your own
  • You want to learn to travel more independently

What is travel and transport?

Travel and transport support helps you get where you need to go: appointments, work, study, shopping and activities.

We can drive you, travel with you, or help you learn to travel on your own. Travel training means practising a route together, such as a bus or train trip, until you feel confident doing it yourself.

Transport costs and how they're charged depend on your NDIS plan. We'll explain these clearly before you start.

What it could look like

Ali's support worker drives him to his physio appointments. They're also practising the train trip to the shops so Ali can do it on his own.

What we can help with

  • Getting to appointments, work, study and activities
  • Planning trips and routes
  • Learning to use buses and trains on your own
  • Support on the journey if you need it

What to expect

  1. A friendly chatCall, message or send a referral. We’ll get back to you within 1 business day.
  2. We meet and plan togetherWe talk about your goals, your routine, what’s in your NDIS plan and who you’d like to support you.
  3. You review your service agreementIt sets out what support you’ll get, when, and how much it costs. Nothing starts until you’re happy.
  4. Your support startsWe check in regularly and adjust your support whenever your needs change.

How it’s funded

NDIS support name: Assistance with Travel and Transport Arrangements

Usually funded from: Core supports – Transport

We work with NDIA-managed, plan-managed and self-managed participants. Our prices follow the NDIS Pricing Arrangements and Price Limits.

New to the NDIS? Read our guide →

Common questions about travel and transport

How is travel charged?

Travel is charged in line with the NDIS Pricing Arrangements and Price Limits. We'll go through any costs with you in your service agreement.

Can you teach me to use public transport?

Yes. Travel training is a great way to build independence.

Do I need transport funding in my plan?

It depends on how the support is delivered. We can help you work out what's needed.

How do I get started?

Call us on 0485 001 730, send us a message or make a referral. We’ll get back to you within 1 business day.

Related services

Getting out and connectingGetting out in the communityA support worker comes with you to activities you choose, so you can enjoy them safely and build your confidence and friendships.Read more →Everyday livingLearning life skillsThis is about building your skills so you can do more for yourself.Read more →Work and studyHelp to find and keep a job, or studyWe help you work out what you'd like to do, build the skills you need, and settle into a job or course.Read more →

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